Technical Trainer

Job Description

Flywheel is currently looking for a customer-oriented and success driven Technical Trainer to join our Dallas team. This position will allow you to further develop your skills and grow professionally, while also working in a fun and stimulating environment.

The best fit for this success driven team is someone who has the ability to remain organized in a rapidly changing environment, can travel extensively, is always reliable, extremely determined, has superb communication skills, and is driven to provide high quality training documentation and sessions to best represent what our application and company have to offer our clients. The successful candidate will be provided comprehensive application level training to support their learning creation initiatives to ensure their success.

Requirements

  • Ability to travel extensively up to 3 weeks per month
  • Minimum of 3 years’ experience as a trainer and/or facilitator
  • Excellent communication and presentation skills
  • General Information Technology background
  • Adult education and teaching experience
  • Strong analytical skills
  • Experience with system integration and roll-outs (ITIL, SCRUM, AGILE, etc. methodologies)
  • Experience using MS Office, Adobe Captivate, and other training applications
  • Experience building training concepts, SaaS frameworks, software development process mapping, and application readiness/deployment work-flow management
  • Ability to maintain and establish positive and effective working relationships with internal teams and our clients
  • Flexible with the ability to prioritize and manage multiple projects and initiatives simultaneously

Responsibilities

  • Provide training courses for Flywheel products and related topics for employees, partners and external customers
  • Create full training modules (text and video) for new releases being developed in our pipeline
  • Required to develop and create all training materials for courses (provide sample jobs and related documents)
  • Deliver all necessary documents connected to training courses, including but not limited to feedback and evaluations
  • Deliver all re-training efforts for refreshers
  • Collaborate with departmental team members, application developers, and marketing team members during creation of training materials
  • Master integration solutions and advanced topics (such as SaaS, Cloud, mobile applications)
  • Provide verification of learning management success through follow up, tracking and work approvals
  • Experience opportunities to learn and grow both personally and professionally
  • Research and remain current on all competitor and other industry driven applications available on the market today

Why Flywheel?

A career with Flywheel includes work/life balance and a competitive compensation and benefits package. If you are looking for a collaborative and dynamic team environment with career growth opportunities, you're in the right place.